Established 1852. Re-established 2018with a recommitment to you.


From day one, we always came through for our customers. Today, we're renewing our commitment to you—and working to earn back your trust.
See what's new at Wells Fargo:

Renewed Commitment

Buildinga better bank


We're fully committed to acting quickly to make things better for you going forward—so we can focus on your satisfaction. Like automatic notifications whenever a personal or small business checking account, savings account, or credit card has been opened. We're rethinking even more ways to improve, like creating a dedicated 24/7 toll-free number for you to voice concerns about your account or any part of your Wells Fargo experience. Because earning back your trust is our biggest priority.

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Refocusing on You

Putting service first


We've ended product sales goals for retail bankers who serve customers in bank branches and call centers. We're also reshaping our priorities with improved employee ethics training and new compensation and performance management plans for retail bankers focused on customer experience, stronger oversight and controls, and team versus individual incentives. Because when you're happy, so are we.

Our Progress

Debit Card On or Off

Turn your debit card off anytime


Misplaced your Debit Card? Just turn it off[1] in the Wells Fargo Mobile® app. When you find it, turn it back on. It's just one of the ways we're rethinking your banking experience.

Enjoy more control over your money with a Wells Fargo Checking account.

Misplaced your Debit Card? Just turn it off[1] in the Wells Fargo Mobile® app or in Wells Fargo Online® banking. When you find it, turn it back on. It's just one of the ways we're rethinking your banking experience.​

Enjoy more control over your money with a Wells Fargo Checking account.

Open a Checking Account

Alerts

Stay in control with account alerts


We’re finding new ways of identifying and notifying you of ​suspicious activity with new security and card activity alerts.​ Also, set up alerts to track your transactions and account balances.​ From email to texts, or push notifications on your mobile device, there are more ways than ever to help you stay in the know.[2]

Already have an account? Manage your alerts in the Wells Fargo Mobile® app.

download for iOS download for android  

Card-Free ATM Access

No debit card?Use your phone.


We're reimagining ways to get you to your cash when you need it. Now you have two ways to access your cash with your smartphone. See both ways you can get card-free access at Wells Fargo ATMs.

Wholesale Banking

Re-committingto help your company thrive


Putting you first is our main focus—because we value long–term relationships. We understand your unique and complex needs and those of your industry, and we have the financial tools and guidance you need to move your organization forward. Because you are our top priority.

Wholesale Banking: Business Banking, Middle Market Banking, Corporate Banking, Treasury Management, Government & Institutional Banking, Commercial Capital, Commercial Real Estate, Wells Fargo Securities[5], Financial Institutions Group

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Community

Re-affirmingour commitment to communities


​We've increased our yearly investment in nonprofits from over $286.5 million to $400 million—that's over $1 million a day. Last year, our team members performed over 5,500 hours of community service each and every day—and we're striving to inspire even more employees this year.

​See how we're making a difference

Homeless to homeowner


After a work-related injury cost her a job and a home, Lavonna learned key personal finance skills to help rebuild her life with the help of United Way. Watch how she pays it forward.​

Read Transcript

Homeless to homeowner


After a work-related injury cost her a job and a home, Lavonna learned key personal finance skills to help rebuild her life with the help of United Way. Watch how she pays it forward.​

Read Transcript

​See where we're making an impact

Map of USA

Click a box below to see where we're active

See how we're changing lives for the better with 14,500+ nonprofits.

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Contact Us

Learn more aboutWells Fargo


Talk with a banker:
1-800-869-3557

Make an Appointment